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I'd like to come and visit the facilities. May I bring my
dog? We welcome visitors and
potential clients to visit the kennel facility. We encourage you to call first
just to make sure that we are home, as we sometimes run errands or schedule
personal appointments. We actually prefer for owners to bring their dogs with
them when they visit. The dogs meet us, we meet them and then they can go home
knowing that they had a pleasant experience.
My dog has never been away from home. How will he or she
adjust? Most dogs who have
been socialized to some degree will find boarding a pleasurable experience. The
chance to see other dogs as well as the attention received from the staff
enforces the fact that they are truly special.
I'm not sure if my dog will eliminate (pee and poop) in the
outside run. New or shy dogs
are closely monitored as to their digestive habits. Those who exhibit an
aversion to using the outdoor runs are placed on a lead and walked within our
fenced-in backyard. They are never let off-lead. Usually after the first
or second walk, they use their outdoor run.
My dog is used to walking everyday. Will you do
that? Minglewood Kennels
reserves the right to use their discretion when accomodating this request. If
we can make the time to walk a guest (and we almost always do) then we will be
happy to do so. After all, we strive to make our guests and their people as
comfortable as possible. If a guest must be walked
everyday without fail, then we will make a small financial
arrangement at the time of reservation or dropoff.
How many other small financial arrangements do you
make? Our current rate per
calender day is an all inclusive price. Their are no other hidden costs and the
rate includes tax. We presently do not charge for administration of
medication.
Do you maintain a waiting list when the kennel is
full? Minglewood Kennels does
not maintain a waiting list for vacancies when the kennel is full. Most
people are able to secure accomodations elsewhere once they learn of our lack
of availability. In lieu of a list, we urge customers to call us back closer to
their departure date to check for cancellations if they have not made
alternate plans.
How about beds, bowls and toys? We do not take bedding for a number of reasons. Most
importantly, the bedding would hinder the upkeep of the dog's pen. Sooner or
later, bedding will be eaten, torn up and /or soiled. We are also concerned
with unknowingly admitting fleas into the kennel. Arthritic dogs and greyhounds
will be provided with something soft to lay on by Minglewood Kennels. There is
no need to bring bowls. Our stainless steel bowls are more than adequate for
all dogs. Young dogs or those prone to chewing are allowed to bring a chewbone,
preferably a Nylabone. 1 toy per dog is permitted as these items sometimes
disappear when a dog's inside run is cleaned.
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Do the cats come into contact with the
dogs? The cattery at
Minglewood Kennels is located in the basement of our home. The majority of the
dogs are always housed in the kennel building.
What type of litter do you use? We prefer to use shredded paper in our litter boxes. It
is easy to maintain, good for the environment and the cats love
it.
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I've never made an appointment at Minglewood Kennels. Can I
have my dog groomed today? Since our present grooming clients schedule their next
appointment upon pickup of their freshly groomed pet, the chances are very slim
that we would have same day availability. We would welcome the opportunity to
serve you and your dog and ask that you call us with regard to your initial
grooming appointment as soon as conveniently possible.
Do you tranquilize a pet? Under no circumstances will we administer
sedatives or tranquillizers of any kind unless they are consented to and
provided by a client.
I want my pet flea dipped. Will you do
that? While some grooming shops
will dip a pet, we have phased that operation out in lieu of utilizing the less
toxic remedies available through your veterinarian. We will still use flea and
tick shampoos for problem coats upon request. It is advised that pet owners
work in conjunction with their veterinarians when implementing a flea
prevention program.
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